We care about our clients and our employees. See our response to COVID-19: Read More

Home / Privacy Policy

Privacy Policy

BY ACCESSING OR USING THE WEBSITE, YOU AGREE TO COMPLY WITH THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO COMPLY WITH THIS PRIVACY POLICY, YOU SHOULD STOP USING THE WEBSITE IMMEDIATELY.

We understand that privacy is important to our users and Website visitors. This Privacy Policy describes what types of information we collect when you use or visit our Website, how we use the information we collect, and when we share that information with third parties. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your information in accordance with our website.

  1. What personal information do we collect? We collect the following information when you use the Website:
  2. Personal Information. We will collect and store information about you which third parties could use to identify, locate or contact you, including either alone or when used in combination, such as your name, email address, mailing address, phone number, driver’s license number, and date of birth (“Personal Information”) about you when you sign up to access our services. We may collect and store Personal Information about you when you use the Website. We may also collect Personal Information which you provide directly to us, for instance when you subscribe to communications, send us a comment or question, respond to a survey, or enter a contest, sweepstakes or other promotional program.
  3. Aggregate Data. We collect some information that does not personally identify you and is not readily available for that purpose, including information relating to your use of the Website, your IP address, geolocation, type of browser, operating system, search requests, website traffic information, the date and time you visited our Website, the amount of time you used the Website, the pages viewed, any device you are using to access the Website, the websites you visited after leaving our Website, and any hyperlinks you click on when using the Website (“Aggregate Data”).
  4. Information From Third Party Sources. We may also collect additional information about you from public databases and data aggregators, including information about purchasing behavior, market research data or publicly observed data via online activities, such as social media or other user generated content sites. We may combine this information with other information we collect from you to customize your experience when using the Website. Other users and third parties visiting the Website may be able to view certain information that you make available to them, such as your name, username, products purchased and sold, and any information you sold or bought.
  5. What Information won’t we collect? We do not intend to collect personal information regarding a person’s race, political beliefs, religious beliefs, physical or mental health, sexual life, criminal record, or other similar types of information (“Sensitive Information”) from you, so please do not send us Sensitive Information or post Sensitive Information on the Website. Do not request Sensitive Information from, or send Sensitive Information to, other users of the Website. We also do not intend to collect Personal Information from anyone under thirteen (13) years old, and will not knowingly do so..
  6. When do we collect information? We collect and store information from you when you subscribe to a newsletter, fill out a form or enter information on our Website. We also collect and store information from you that you directly send to us through the Website, or by phone, text, email or mail. We may also collect and store information that you send to other users of the Website. We may also collect information related to your activities while browsing the Website. We may use third-party analytics companies, such as Google Analytics or Adobe Analytics, to analyze the usage of our Website for internal purposes. These analytics companies may use cookies and other tracking mechanisms to collect data about how you use our Website and provide us with Aggregate Data on such usage, which helps us improve the performance of our Website.  Please review each company’s privacy practices. We are the sole and exclusive owner of any Non-Personal Information received by us or our third-party service providers through cookies, web beacons or any other similar methods.
  7. How do we use your information? We do not sell, trade, or otherwise transfer to outside parties your Personal Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the Website, or use certain other Website features in the following ways:
  8. To respond to your questions, comments or complaints.
  9. To personalize your experience and to allow us to deliver the type of content and product and service offerings in which you are most interested.
  10. To improve our Website in order to better serve you.
  11. To allow us to better service you in responding to your customer service requests.
  12. To send periodic emails regarding your order or other products and services.
  13. To follow up with you after correspondence (live chat, email or phone inquiries).
  14. To protect our legal rights or interests, or those of third parties, including to bring a legal action against you or anyone who may be causing harm to us or our Website.
  15. How do we protect your information? We make commercially reasonable efforts to protect your Personal Information. We protect your Personal Information using physical, technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to data centers, and information access authorization controls. HOWEVER, YOU UNDERSTAND THAT NO DATA TRANSMISSION OVER THE INTERNET OR A MOBILE DEVICE CAN BE GUARANTEED TO BE 100% SECURE. WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, WE DO NOT GUARANTEE THE SECURITY OF ANY PERSONAL INFORMATION AND YOU PROVIDE SUCH PERSONAL INFORMATION AT YOUR OWN RISK.
  16. Do we use ‘cookies’? Cookies are small text files that our server downloads onto your computer or electronic device when you use the Website that provide us information about your activities. We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
  17. What third-parties will we disclosure your Personal Information to? We limit the parties with which we share your Personal Information, although we may share your Personal Information with the following parties:
  18. Employees and Affiliates. Our employees and affiliates who have a need to know the information in order to perform their job duties and responsibilities.
  19. To Our Users. We share data with users as necessary to support the Website.
  20. Third-Party Service Providers. Our third-party service providers that host and manage the Website or that provide services through the Website. We do this to: (i) provide targeted advertising and other marketing; (ii) improve the content and functionality of the Website; (iii) perform data analysis and statistical analysis of information; and (iv) troubleshoot problems with the Website. Such third-party service providers include the payment processing companies.
  21. Government Officials/Law Enforcement. We will cooperate with law enforcement and other governmental agencies, including by disclosing your Personal Information, if you are suspected of violating applicable laws. We may disclose your Personal Information to governmental officials, law enforcement or other similar governmental personnel: (i) if we believe in good faith we are legally required to disclose that Personal Information; (ii) if we are advised to disclose your Personal Information by our legal counsel; or (iii) when necessary to identify, contact or bring a legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, us or any other party.
  22. Professional Advisors. Our professional advisors such as our attorneys, accountants, financial and business advisors in their capacity as advisors to us.
  23. Change in Ownership. In the event we are the subject of a change of control transaction, such as a merger, acquisition, sale of all or substantially all of our assets or equity or in the event the Website changes ownership, in whole or in part, or a bankruptcy, receivership or similar transaction, we may provide your Personal Information to the subsequent owner(s).
  24. We may share your Personal Information with third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure from the context of collection).
  25. Third-party links. Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
  26. Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
  27. California Online Privacy Protection Act. Under California Civil Code Section 1798.83, California residents have the right to obtain (a) a list of all third parties to whom the Company may have disclosed your Personal Information within the past year for direct marketing purposes; and (b) a description of the categories of Personal Information disclosed. To obtain such information, please email your request to info@healthytrees.com.
  28. How does our site handle Do Not Track signals? We take reasonable steps to protect the privacy of our visitors and customers. However, we cannot promise or guarantee that current online applications programming will address every browser setting or honor every personal browser preference. We currently honor “Do Not Track” or “DNT” browser signals at this time. Note that third parties may collect Personal Information and other information about your activities over time and across different websites when you visit our Website or other websites.
  29. COPPA (Children Online Privacy Protection Act). We do not publish content that is targeted to children. We do not intend to collect Personal Information from anyone under age 13 and will not knowingly collect, maintain, or disclose such information. If you are under 13, you should not transmit any Personal Information about yourself to us. If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her Personal Information without your permission or consent, we will make reasonable efforts to remove the information from our database, at your written request.  To request the removal of your child’s information, please send us an email at info@healthytrees.com and be sure to include in your message the same information, including email address that your child submitted.
  30. CAN SPAMAct. The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
  31. Consent to Processing in the United States. By providing Personal Information to us, you understand and consent to the collection and processing of your Personal Information in the United States, regardless that certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required by the European Union or other jurisdictions. The Website is intended for use only in the United States; therefore, if you are a resident of the European Union or other country, we do not make any guarantees that your use of the Website is permitted.
  32. How do we communicate with you? You agree that we may contact you in response to communications from you, to provide you with promotional emails, to provide you information about your account or your orders, and to provide you information about the Website whether by cell phone, landline, text, email or mail. If at any time you would like to unsubscribe from receiving future emails, you can email us at info@healthytrees.com.
  33. CHANGES TO THE PRIVACY POLICY. WE MAY UPDATE OR REPLACE THIS PRIVACY POLICY BY POSTING CHANGES ON THE WEBSITE OR BY EMAILING OR MAILING YOU AN UPDATED COPY OF THE PRIVACY POLICY AT ANY CONTACT INFORMATION YOU HAVE PROVIDED TO US THROUGH THE USE OF THE WEBSITE. WE ASK YOU TO CHECK OUR WEBSITE REGULARLY TO ENSURE THAT YOU ARE AWARE OF ANY UPDATES. IF YOU CONTINUE TO USE THE WEBSITE AFTER THE POSTING OF A CHANGE, YOU ACCEPT SUCH CHANGES. WE MAY INDICATE THE DATE WE LAST UPDATED THIS PRIVACY POLICY ON THE PRIVACY POLICY.
  34. Applicable Law. This Privacy Policy is governed by Wisconsin and United States laws, excluding their conflicts of laws principles.
  35. Contacting Us. If there are any questions regarding this privacy policy, you may contact us using the information below.

Wachtel Tree Science, Inc.

P.O. Box 716

Merton, WI 53056 USA

(262) 538-1900

Last Edited on April 1, 2018